Arrival
Informative and friendly. It was a nice touch to have the check in done in our room.
Accommodation
Very nicely laid out and presented. Very comfortable.
F & B
Good range of facilities and styles. Very good food and drink throughout.
Recreational
Good range of activities, particularly liked how there were no motorized activities.
Staff
Very friendly staff throughout; while eating, wile participating in water activities, or just passing while walking on the path, all great people.
Mr. Michael Laing
Room : 1407
27th April to 1st May 2009
United Kingdom
Arrival
The arrival talk was very informative and of great benefit.
Accommodation
The accommodation was excellent throughout.
F & B
Perfect amount of choice and excellent quality.
Recreational
The watersports were fantastic. Fendi was an excellent instructor for windsurfing.
Spa
Gym was excellent.
Staff
Every member of staff we met was professional, extremely polite and provided outstanding service.
Others
We enjoyed our stay at Tanjung Rhu, it was a paradise for a week. We hope that the place does not change prior to our eventual return.
Mr. Andrew James Coticelli
Room : 701
24th April to 1st May 2009
United Kingdom
Arrival
Namiâs explanation was easy to understand.
Accommodation
Room was nicer than we expected.
F & B
We used Saffron and Sands Restaurant, we like the Sands Restaurant. It was open style, so we could have meals comfortable.
Spa
We did massage listening to the croak of frogs. It was an exotic experience.
Staff
All staff were so friendly with smiles. They were excellent. As we heard the reputation, we could feel good hospitality. Thank you!
Other
Our visit was very short but we could relaxed very well. We would like to come back again after the renovations.
Mr. Takeshi Yoshida
Room : 112
2nd May to 4th May 2009
Japan
Arrival
Excellent service from Airport pick up to room in the resort.
Accommodation
Excellent.
F & B
Excellent. Menu choice was both varied and impeccably presented. Food and beverages were of the highest standards.
Recreational
Resort quiet during our week long stay but recreational staff could not have been more helpful.
Spa
Excellent facilities.
Staff
Staff are cornerstone of Tanjung Rhu Resort â Excellent in every capacity.
Mr. Stuart & Mrs. Laura Baines
Room : 1205
28th April to 5th May 2009
Ireland
Arrival
Excellent pick up service at the airport.
Accommodation
Great rooms and very helpful and friendly staff.
F & B
Excellent. Everyone was aware of our dietary requirement and went out of their way to create delicious vegan food. Thank you!
Recreational
Great activities available.
Spa
Great stuff and wonderful massages. Great place.
Staff
Very friendly and exceptional service all around.
Other
Thank you for going that extra miles with our food dietary requirement, its made all the difference. We will be back soon!
Ms. Flavia Soffici
Room : 1008
2nd May to 5th May 2009
Australia
Arrival
It was great idea to let us being taken to our room straight upon arrival.
Accommodation
The room was spacious and beautiful. I could enjoy the view of sea and lagoon pool.
F & B
All was outstanding. They have lot of choice from the menu and we never get bored.
Recreational
We enjoyed playing at the Games Room.
Spa
Service, quality and atmosphere were perfect.
Staff
They were great with a smile at all times, made us feel so comfortable.
Other
I would like to come back.
Mr. Daisuke & Mrs. Aya Iwahashi
Room : 801
2nd May to 5th May 2009
Japan
Arrival
Although it was not done by Japanese staff, the staff who attended us explained very well and kindly.
Accommodation
The room was big enough and I like the interior. It was cleaned well as usual.
F & B
We had breakfast at Sands, lunch at Saffron and dinner at Saffron and Rhu. All were wonderful.
Recreational
It was fabulous to have new swimming pool â Sands Pool. I liked the atmosphere of Sunset pool as well.
Staff
They greeted us at every time; they care about us at all the times.
Mr. Keisuke Kudo & Mrs. Mika Kaneko
Room : 1103
2nd May to 5th May 2009
Japan
Arrival
Very good â I liked the room check in, very personal touch to our stay.
Accommodation
Very good â comfortable, clean, also accommodation is cleaned on a very regular basis, very good.
F & B
Delicious food â all three restaurants are very good. The staff are also very good and very nice and efficient.
Recreational
Recreation is excellent; there is plenty to do for everyone.
Spa
Fantastic â staff are well trained, very polite and very good, I felt my treatment was very good.
Staff
Staff are very good â I like the way they take the time to say hello/ good morning/ good evening when they see you. Very polite and very personal.
Other
I really enjoy my stay.
Mr. Eaman Ahmed Elsafy
Room : 1404
26th April to 6th May 2009
United Kingdom
Arrival
It was done smoothly.
Accommodation
It was very functional and comfortable.
F & B
All restaurants were good.
Staff
They were all very kind.
Mr. Atsushi & Ms. Naoko Ishii
Room : 106
5th May to 9th May 2009
Japan
Arrival
Very friendly.
Accommodation
Lovely.
F & B
Excellent, great choice of meals. Beautifully presented and great tasting.
Recreational
A good selection for my wife and myself.
Spa
Excellent â will do it again.
Staff
Fantastic! Special mention to Sam (Sands), Fendi, Akil, Leela, Christina (Spa), Riana, Zuraida, Mustika, Coney, Yani and Leni plus all the reception team Magdalina.
Other
Overall we loved Tanjung Rhu. Thank you!
Mr. & Mrs. Westerman
Room : 1407
8th may o 13th May 2009
Australia
Arrival
Enjoyed arriving with music from Dynamic string playing through the courtyard. Welcome in the room was a nice touch. Good explanation of the Resort.
Accommodation
Beautiful room. Comfy bed. Good maid service, minibar etc. Loved having a daily paper and chocolates in turn down service.
F & B
Excellent food & drinks. Great service. Fantastic chefs and waiters!
Recreational
We only did the Mangrove Adventure â Zoher was fabulous, we learnt a lot!
Staff
Wonderful! Special thanks to Akil, Riana from the Rhu. Leni from Saffron. Polorida and Faiz from Sands Pool and Sam from Sands Restaurant.
Other
We loved it, I donât want to go home!
Ms. Stephanie Algate
Room : 703
30th April to 13th May 2009
USA
Arrival
Nice car and trip to/from airport. Good that it is included in the package. Resort very quite during our stay.
Accommodation
Room very specious. The atmosphere is very relaxed and without the fuss or formality of the the other up market resort.
F & B
Sands needs the upgrade but food good and varied. Rhu services good.
Recreational
Enjoyed the Mangrove Adventure tour with Zoher.
Spa
Treatments very good.
Staff
So friendly and nice, a real asset to your resort.
Mr. & Mrs. Nelson
Room : 806
9th May to 15th May 2009
United Kingdom
Arrival
The in room check in was perfect after a long journey from England.
Accommodation
As expected in a 5 star resort, very clean and comfortable.
F & B
The food is excellent; our favorite restaurant was the Sands. The staff at the Sands bar by the pool were always very welcoming especially Faz who was always had a smile.
Recreational
All pools and beach always clean.
Staff
The hotels best asset is its friendly and very helpful staff, each one made our experience at the Resort more enjoyable.
Other
We had a fabulous time and would love to come back to Tanjung Rhu.
Mr. & Mrs. Flaningan
Room : 1313
11th May to 17th May 2009
United Kingdom
Arrival
Efficient process, nice to do in room, cold drink & towel â very welcoming.
Accommodation
Good quality, clean, very spacious and beautiful views.
F & B
Loved all three restaurants â Saffron & Sands. In my view every bit as good as Rhu.
Recreational
Love the piano in Reading Room, Sands and Sands Bar. Love the biking to the waterfall â Shamir is an excellent guide. Good to have pedal boats and archery too.
Spa
Lovely, relaxing, fantastic staff and great quality in treatments.
Staff
Your best asset â very friendly/helpful â fantastic.
Other
You have fantastic views/location for your Resort â the best views we have ever had in a hotel.
Mr. McKewwa & Ms. Donovan
Room : 908
13th to 20th May 2009
Ireland
Arrival
Great, very warm welcome â excellent induction.
Accommodation
Room was great, Housekeeping good.
F & B
Good service, excellent food.
Recreational
Good programme.
Staff
very friendly and attentive.
Others
Mrs. Janna Littlefield
Room : 702
17th to 22nd May 2009
United Kingdom
Arrival
Excellent with everything ready and clearly explained upon arrival. Departure â very good service allowing us to stay later.
Accommodation
Very good, comfortable & spacious, excellent linen and accessories. Excellent cleaning service.
F & B
Brilliant â variety of menu and service was first class. Breakfast presentation and quality was excellent.
Recreational
Only used nature walk which was wonderful.
Staff
Extremely polite, attentive and helpful. Smiles all the time â best we have ever found.
Others
Grounds and gardens were delightful. Design of the Resort was exceptional and the beach Is magic. Perfect location â cannot wait to come back next thing to heaven.
Mr. Mike Driver
Room : 1205
17th May to 23rd May 2009
United Kingdom
Arrival
Excellent!
Accommodation
Very good rooms and surrounds.
F & B
Excellent!
Recreational
Only did the Mangrove Tour and Star Gazing, both very good with excellent guides!
Spa
Excellent!
Staff
Very nice, always with a smile and helpful.
Others
Thank you for the excellent honeymoon!
Mrs. Joana Pocas
Room : 701
18th May to 25th May 2009
Netherland
Arrival
Ok. It was smooth and convenience. It was very good. It was very good for us that there are always Japanese staff, so we could ask anything at anytime.
Accommodation
It was beautiful.
F & B
All foods were so good. Excellent. Japanese menu was very helpful.
Staff
They were all kind, very nice.
Mr. Hiroshi Kawasaki & Ms. Miwa Karino
Room : 1309
22nd May to 25th May 2009
Japan
Arrival
Driver was ready and waiting upon arrival, Linda was waiting for us at the reception and showed us to our room straight away. Checking-in in our actual room was a lot better than reception.
Accommodation
Room was fantastic and regularly cleaned to a high standard.
F & B
Food at all restaurants was superb and to a very high standard, especially the Rhu.
Recreational
Good variety and never bored, we did the bike ride to the waterfall, kayaking, night market, star gazing, cooking lesson but mangrove trip was the best. Zoher was a fantastic guide and very informative.
Spa
Evelyn and the girls were great. Fantastic treatments & all staff were excellent.
Staff
Linda was amazing along with everyone else, we got to know so many of the staff, and there is not enough room to mention them all! But I felt we knew them all and nothing was too much for them to do. When Kelly was ill we had to go to the Hospital at 5am, all staff that helped were amazing.
Mr. & Mrs. Ly
Room : 808
12th May to 26th May 2009
United Kingdom
Arrival
Excellent. Collected at the airport on time.
Accommodation
Excellent, very comfortable. Every comfort we could look for.
F & B
Quality of food is fantastic. Restaurants are excellent.
Recreational
Loads of offer and plenty to do.
Spa
Very good, thoroughly relaxing.
Staff
Very friendly and could not do enough for us.
Mr. Terry Donohue
Room : 1403
20th May to 27th May 2009
Ireland
Arrival
Very friendly welcome. No problems changing rooms. Room ready early + late check out due to flight times.
Accommodation
Nice, spacious, clean and tidy.
F & B
Good choice and variety. Good service and very friendly.
Recreational
Didnât do any but seemed to have good choice.
Staff
Very very friendly. Always pleasant and welcoming.
Mr. Justin Scott
Room : 1008
22nd May to 27th May 2009
Australia
Arrival
We were greeted at the airport by a member of staff who was our driver to Tanjung Rhu. He was very courteous and careful driver. On arrival we were made the most welcome and were taken to our room by charming staff.
Accommodation
The room was very spacious and well equipped.
F & B
Our first night meal at Saffron and the food was excellent.
Recreational
The recreational facilities are all available and should be used more often by guests.
Spa
We visited the Spa and my wife and I thoroughly enjoyed the tranquility. This is not something I would normally purchase and again the staff were superb.
Staff
There is not enough space here to honor all individual staff but their attention to our every need was welcome and they anticipated all our needs. They were superb.
I must mention that Zuraidah, her English was very good and she understood the languages which although others speak English but they did not always understand what we were saying back to them. The other individual who stood out was Srigede. Again you could have a conversation with him as he also understood the English Language.
Mr. & Mrs. Baxter
Room : 803
19th May to 27th May 2009
United Kingdom
Arrival
Pick up from Westin Hotel arranged without issue and was prompt. Late check out was greatly appreciated.
Accommodation
Very spacious room, request for higher floor room accommodated upon arrival which was great.
F & B
By far, the best food I have at the Resort. Excellent choice and excellent presentation and flavours. Fish (in particular Cobia, was fantastic!). Beach BBQ by Leni was also great â better than previous year!
Spa
Rhu Recovery options to have aromatherapy rather than rain shower was appreciated. Like the flexibility offered.
Staff
Fabulous!! Very friendly, efficient and helpful. Really made the stay enjoyable.
Mr. Jenny Cummins
Room : 905
23rd May to 30th May 2009
Australia
Arrival
Very good pick up service from the airport. Greeting hotel staff was very pleasing.
Accommodation
Very relaxing, cool and spacious. Luxurious accommodation.
F & B
Plenty of choice, with a good service.
Staff
Very pleasing to see happy and polite staff.
Other
Thank you!
Mr. & Mrs. Harrison
Room : 1207
26th May to 30th May 2009
United Kingdom
Arrival
We were glad that even though we arrived very early, we could enter the room immediately. Thanks to late check out, we could relax until departure.
Accommodation
We stayed in Damai room, it was very comfortable. Bathroom area and amenity were perfect.
F & B
We were satisfied with food at all restaurants. We were expected the food at the Rhu Restaurant before we came, but actually we liked foods at Saffron. Seafood was very nice.
Staff
All were very friendly with smiles. Every morning we went jogging, they also smile at us. It was very comfortable.
Mr. Takuho & Mrs. Yayoi Miyagi
Room : 1205
27th May to 30th May 2009
Japan
Arrival
Nice especially the cool water and little towels.
Accommodation
The room is very nice.
F & B
The Rhu is really perfect! And the Saffron is very good!
Spa
Good.
Staff
They are all so friendly, they give us the feeling that we are at home.
Mr. & Mrs. Drijver
Room : 1409
21st May to 30th May 2009
Netherlands
Arrival
No problems â collected from airport smoothly. Appreciated in room check in.
Accommodation
Very spacious, beautiful sea view. Most comfortable bed. Plenty of towels and toiletries available, lovely shower bath.
F & B
Ate at all restaurants, food good. Best food at the Rhu.
Staff
Most helpful pleasant, smiling. Could not have done more to help.
Other
Looked at all major hotels on Island, In our opinion this is best hotel, best setting, lovely grounds.
Mr. Dennis Bailey
Room : 506
21st May to 31st May 2009
United Kingdom
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