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Arrival
It was done smoothly. Giving us our bill earlier is a good idea.
Accommodation
The room with big space was great. I feel comfortable with the big bath tub. Everyday it was very kind of you to replenish enough bottle of water.
F&B
There is lots of choices and food was delicious.
Recreational
When it was raining, the activities were great help.
Spa
The staffs were polite. I enjoyed facial massage which was included in our package.
Staff
They are always smiling and greeting.
Other
The room was more spacious than I expected. We really had a good time. I also enjoyed Jacuzzi and Sauna at JivaRhu Spa.
Mr. & Mrs. Suzuki
29th August to 2nd September 2009
Japan
Arrival
Excellent. Good airport pick up – in room check-in, good information and warm welcome.
Accommodation
Spacious – clean, good amenities and well serviced.
F&B
Excellent, good choice and high quality.
Recreational
Fun and educational.
Spa
Excellent.
Staff
Very good, friendly, polite and helpful.
Other
An enjoyable and lovely stay. Thank you!
Mr. Marcel Gilles Dam
21st August to 4th September 2009
Holland
Arrival
Excellent individual service upon checking in.
Accommodation
Spacious room size, excellent bathroom facility, daily flowers and fruits.
F&B
Excellent.
Recreational
Very interesting, creative and variety in daily programmes.
Spa
Excellent facility.
Staff
Warm, friendly and helpful.
Other
Very beautiful beach and scenery! Romantic, quiet and peaceful atmosphere.
Ms. Nadejda Abdul Rahman
4th September to 6th September 2009
Malaysia
Arrival
Good. In room check in and hospitality of your Guest Relations Officer were excellent.
Accommodation
Surprised by room size. I also liked the simple decorations and furnishing.
F&B
We were never disappointed by the food. A first for any stay we have had in Malaysia over last 12 years.
Recreational
We used the pool and Spa during our stay. We really like the Reading Room concepts; feels like you are guests of someone’s house.
Spa
A great experience. We went for 4 hours signature treatment together on our last afternoon.
Staff
Always impressed, even met your head of Security as we had wandered down the beach from the west and entered the Sunset Pool and he raised his suspicion.
Other
We would heartily recommend. We really like the food inclusive package as it removes all obstacles about whether to dine in the resort or not.
Mr. Merrow-Smith
4th September to 6th September 2009
Singapore
Accommodation
It was spacious. We relaxed in the room very well. We liked the daily fruits and chocolate service.
F&B
We ate at Sands Restaurant everyday. Food was very nice, and above all, we were so impressed with the service from the staff. When we could not decide what to eat, they recommended the food and all the food were very nice.
Spa
It was very pampering and we felt so fresh.
Staff
They were very kind and good service.
Ms. Sanae & Ms. Satomi Shibuya
2nd September to 6th September 2009
Japan
Arrival
Ms. Chieko assisted us for check in. It was done smoothly. Chieko san, thank you very much for your help.
Accommodation
It was lovely and comfortable room.
F&B
We were always looking forward to have dinner at all the restaurants, as all of the restaurants have good food and good atmosphere.
Spa
I had 50 minutes massage under our package. It was very relaxing.
Staff
All were friendly. This was our first time traveling abroad and it made us felt worried. But the staff gave us a very warm hospitality and we really enjoyed our stay.
Other
I stayed 4 days 3 nights under all inclusive package, I wish to stay longer. Thank you for all your hospitality. Terima Kasih, Jumpa Lagi!
Ms. Yuki Dairaku & Ms. Sayak Akiyama
4th September to 7th September 2009
Japan
Arrival
We were satisfied with arrival and we think that departure will be great also.
Accommodation
In the room, we felt like it was home.
F&B
Food is delicious, especially in Rhu Restaurant.
Recreation
We didn’t try it but from what we saw its breath taking!
Spa
Spa is very relaxing and enjoying in it.
Staff
We are surprised and delightful how kind and hospitable the staff is.
Other
I would like that our country have staff like here because they are simply wonderful!
Mr. Bojan & Mrs. Ina Galic
4th September to 9th September 2009
Croatia
Arrival
Arrival with cold towels in the car and welcome hospitality were great.
Accommodation
Very natural environment with a lot of space enabled us a pleasant stay in your resort.
F&B
Everything was fine especially Rhu Restaurant and Reading room.
Recreation
We used table tennis and Watersports. Offer was good.
Spa
Excellent.
Staff
We are coming from tourism county with thousand islands, but your staff is more kind. I will appreciate if we could have such good service at home.
Other
We shall be back!
Mr. Drazenko & Mrs. Sofia Galic
4th September to 9th September 2009
Croatia
Arrival
Great welcome at Langkawi Airport.
Accommodation
Brilliant. We will come back and book the Anjung.
F&B
Excellent food and very high standard.
Spa
Very beautiful and outstanding skills in massages. (Special thanks to Leela & Riana)
Staff
The best staff we have ever met! ( special thanks to Dayang and Zuraida)
Other
Please don’t change anything. Just keep it up!
Mr. & Mrs. Lamaro
6th September to 10th September 2009
United Kingdom
Arrival
In room check in was very relaxing and very good, seamless service.
Accommodation
Room amazing, very well kept, two room turn downs a day were excellent. Nice touches, different fruits each day and chocolates.
F&B
Sands, excellent Malay food.
Recreation
Nature walk was excellent. Zoher is excellent company and very knowledgeable. Bike ride to the waterfall was good fun.
Spa
Gym is good and free water is a good touch.
Staff
Fantastic and very friendly. Helpful, polite and knowledgeable.
Other
We have had a wonderful time and hope to return soon.
Mr. Ewan Sneddon
3rd September to 10th September 2009
United Kingdom
Arrival
We were treated very professionally and it was a nice and different way to check in the room.
Accommodation
Could not be better!
F&B
Incredibly good food and good service. Many options to choose from.
Recreation
Satisfied with the range.
Spa
Wonderful environment, great staff with an incredible response and of course effective treatments.
Staff
They receive an order to be seen and feel good, are always ready with friendly welcome.
Other
Since our wedding was organized by Juslinda, we got there just as we desired, and a very memorable experience. Thank you!
Mr. Jorgen Broman & Ms. Gabriella Neuman
5th September to 12th September 2009
Sweden
Arrival
Arrival was unexpected as got an earlier flight, but managed change well.
Accommodation
Good, clean and comfortable.
F&B
Service very good and food delicious.
Spa
Services and the surroundings are lovely. Pleasant experience.
Staff
Friendly and polite. Very pleased with service.
Mr. & Mrs. Satterthwaite
11th September to 16th September 2009
United Kingdom
Arrival
It was wonderful to be greeted at the airport and chauffeured to the hotel. We were very accommodated by a late check out to coincide with our departing flight.
Accommodation
Unbeatable! We cannot fault our room. The daily fresh fruit was a truly lovely touch.
F&B
The food has been exquisite. Very broad range. Unsurpassed in quality. The drink choices were varied and especially delicious.
Recreation
Unfortunately we did not have time to experience these however the beach facilities were outstanding.
Spa
Magic! Outstanding! We loved it.
Staff
The best staff we have ever come across anywhere in the world. You should be very proud of their efforts.
Other
The best resort we’ve ever experienced. It was a joy to be here and we will come again soon.
Ms. Julia Bonacchi & Mrs. Shannon Brown
13th September to 16th September 2009
Australia
Arrival
Informative arrival, with a warm welcome.
Accommodation
Excellent facilities with all needs catered for brilliant nights sleep!
F&B
We could stay for 2 weeks and not get bored of the choices that catered to all needs with excellent customer service.
Recreation
Didn’t participate. Swimming facilities are great.
Spa
Pure luxury indulgence. Removed all stresses and strains away from the relaxation process.
Staff
Everyone has been incredibly friendly and welcoming even remembering our names are a lovely touch. Fantastic service by all.
Other
This was the most indulgent part of our honeymoon stay in Malaysia and has been the one place we haven’t been ready to leave. We would gladly re-visit and recommend Tanjung Rhu.
Mr. Stephen Rowcroft
10th September to 17th September 2009
United Kingdom
F&B
Rhu excellent – outstanding food and presentation of food. Saffron – Excellent service.
Staff
Our cleaner Narima kept our room exceptionally clean at all times and our stay comfortable, putting slippers besides our bed and lighting oil burner.
Raylyn at Saffron was a delight, always remembering our names and Safinar at Sands.
Fendi was a delight to chat to at Artisan Hut.
Akil was wonderful both at the Reading Room and Rhu. He was our favourite staff member.
Other
We have thoroughly enjoyed spending our honeymoon here. All staff (cleaners, gardeners, etc) were extremely friendly.
Mr. Josip Grgic
16th September to 19th September 2009
Australia
Arrival / Departure
Check in the room was a good idea. I could understand basic information.
Accommodation
The room was comfortable with nice view, more than I expected.
F&B
We used Sands & Saffron. It was good idea to include the dinner more than 3 nights stay. We really enjoyed it.
We used Reading Room. The hi-tea was outstanding.
Staff
All staff are not too casual and not too formal which made us feel so relax.
Other
We really enjoyed our stay and would like to visit again.
Mr. Junichiro Iida & Mr. Katsuichi Serizawa
17th September to 20th September 2009
Japan
Arrival / Departure
Good.
Accommodation
Excellent room. Great view.
F&B
Love the Rhu.
Recreation
Good.
Spa
Excellent – particularly Yani.
Staff
Very good. Always friendly and smiling with particular mention to Akil in Rhu, Daniel in Sands, Rita in Sands and cleaning staff, Syufida.
Mr. & Mrs. MacFarlane
13th September to 21st September 2009
Australia
Arrival / Departure
We received a very warm and professional welcome. Magdalina was extremely friendly and attentive.
Accommodation
Marvelous. Our room was gorgeous.
F&B
Wonderful. The variety of food was impressive. The atmosphere of the restaurants was charming.
Recreation
Did not attend any; however, we were very impressed by the wide choice of activities offered.
Staff
They were extremely friendly, attentive and helpful. The best hotel/resort staffs we have ever known.
Other
Staying at Tanjung Rhu Resort was the best holiday experience we have ever made in South East Asia. Thank you! We will definitely recommend your resort to everybody.
Mr. Solevaag & Mrs. Nowosleska
19th September to 21st September 2009
Singapore
Accommodation
It was spacious, clean and comfortable.
F&B
It was good for Japanese people as well. Room service was also good and quick.
Staff
Thanks to nice staffs, we could stay comfortably. Thank you very much.
Other
All inclusive package was very nice. We did not need to bring wallet. We did not need to worry about anything. Pool, room and restaurant were all very clean. Staffs were all friendly. We could spend fabulous holiday. We would like to come back again.
Mr. Hirotaka & Mrs. Kanako Okada
19th September to 22nd September 2009
Japan
Arrival / Departure
It was a very nice greeting and great at the Airport and Hotel. Liked the check in inside room.
Accommodation
Excellent, lovely colors and decors.
F&B
Excellent again. Eat in Rhu, Saffron twice, Sands for breakfast. All good.
Recreation
Really just here to read and relax. Always a seat.
Spa
Excellent. Lovely surroundings and very good therapists.
Staff
Excellent. Always smiling and saying hello. Cannot fault.
Other
All lovely.
Mr. David Attewill
19th September to 22nd September 2009
United Kingdom
Arrival / Departure
Excellent. We were met at the airport and taken to the resort where we were taken straight to our room to complete the paperwork.
Accommodation
Beautiful, large room with view of the beach on one side and lagoon pool on the other.
F&B
Good food, great service, yummy cocktails and friendly staff.
Recreation
Snorkeling and mangrove tour were great fun. It a shame we weren’t staying longer, because we might have participated in more activities.
Spa
Collin had a massage which he enjoyed very much.
Staff
Very friendly and helpful.
Other
It has been a great experience. We had a lovely honeymoon to remember.
Mr. Collin & Mrs. Curlie Vermuelen-de-Graaf
17th September to 23rd September 2009
Australia
Arrival / Departure
Fast and efficient.
Accommodation
Lovely and spacious room. Very prompt delivery with room service breakfast on the balcony.
F&B
Excellent service and the best I have ever had. Timing is the key. It felt like a tailor made holiday. We have been treated like royalty. Super under the stars on the beach. Rita was excellent.
Recreation
I had a lovely garden walk, Thank you!
Spa
Very relaxed. Professional treatment “oil bath” is a delight.
Staff
All the staff were relaxed, friendly and said good morning. Very polite and helpful. Library, Rhu, Sands Restaurant and Sands Pool Bar exceptional and Sally at Sunset Bar.
Other.
The friendliness and politeness of the staff made this the place it is; we both had a truly wonderful time.
Mr. Seth Thomas & Ms. Joanna Smart
14th September to 23rd September 2009
Australia
Arrival / Departure
It was done smoothly.
Accommodation
It was big enough and comfortable.
F&B
I was very satisfied with all inclusive package. We could eat whenever we want, wherever we go, whatever we want which was great.
Recreation
I really enjoyed.
Spa
It was very comfortable.
Staff
All were friendly and kind.
Mr. Kenta Go & Mrs. Saya Kurabaya
20th September to 23rd September 2009
Japan
Arrival / Departure
Arrival was fine, the pick up and delivery to the airport was a nice thing to do by the Resort.
Accommodation
It’s so beautiful here with all the water and of course the sea.
F&B
Perfect food and lots of drinks available.
Spa
The pedicure was a pleasant experience according to my girlfriend.
Staff
So nice and polite.
Mr. Robert Visser
20th September to 23rd September 2009
The Netherlands
Arrival / Departure
We could have a comfortable stay as it started well from the beginning as many staff welcomed us with smile upon check in.
Accommodation
Each things are a great match for atmosphere. It shows expensive looking with resort mood.
F&B
We had dinner at the Rhu twice. It was very nice to have a dinner seeing sunset and listening live music. My five senses were very well satisfied from taste, scent and ambience.
Recreation
All pools were nice. We enjoyed big two pools.
Spa
We shall try the next time…..
Staff
Thanks to all staff’s smiles and services. Our honeymoon became fantastic. Thank you very much.
Other
We just bring own dress, but they arranged to take photo. Thank you for your kindness and nice album. We were so happy to hear congratulations. It will be our great memory.
Mr. Kunio & Mrs. Amii Takibata
20th September to 23rd September 2009
Japan
Arrival / Departure
Japanese staff checked in and explained very well. Thanks to late check out. We could relax until departure.
Accommodation
Service was very good. It was cleaned very well.
F&B
It was very nice, we could enjoy all kinds of food under all inclusive package. I was so happy with birthday cake and song at the Rhu.
Recreation
We liked Sunset Pool very much. We could spend many days relaxing on the beach chair, enjoying the sea and the pool. It was also good that there are many choices of DVD, CD and games in the Reading room.
Spa
We took complimentary massage in our package. We would like to try other massages when we come next time.
Staff
It was very nice that they always smiled when we met them. We were very happy to see them. They were excellent. Thank you.
Other
Tanjung Rhu Resort is much better Resort than we expected. Next time, we take a longer holiday and would like to come back again. Thank you very much. We’d love to come back again.
Mr. Manabu Ishikawa & Ms. Reiko Shibuya
22nd September to 25th September 2009
Japan
Arrival / Departure
All staff smiled and they were kind. We were very comfortable. I’m not good at English but I was happy they were always trying to speak to us using easy words.
Accommodation
Damai room was big enough for 2 people. Housekeeping staff always made up room very well. When lamp fused, it was changed immediately. It was good impression.
F&B
We could see each restaurant has good impression with many kind of menus. It was very good everyday there is a country themed dinner.
Recreation
At first, I wondered if we could stay for 5 days. But there are very good swimming pools, facilities and many kinds of activities. So we were not bored.
Spa
They are well trained about massage and manners. It is said that Japanese are very sensitive to smell, but aroma scent was too strong. We could take massage comfortably.
Staff
We were very impressed that they are trained very well and always trying to make guests happy.
Mr. Naoya Sano & Mrs. Hiroya Mano
21st September to 25th September 2009
Japan
Arrival / Departure
It was done smoothly and very kind.
Accommodation
It was cleaned very well everyday. The towels and amenities were enough.
F&B
Staffs were friendly and breakfast menu have many choices.
Recreation
Swimming pool was impressive. The color of parasol have good match with nature.
Spa
Staff were good.
Staff
All staff were friendly with beautiful smile.
Other
I really enjoyed our stay so we would like to come back again. I liked Langkawi!
Ms. Emiko Matsumura & Ms. Mika Kimura
22nd September to 26th September 2009
Japan
Arrival / Departure
Excellent.
Accommodation
Exceptional.
F&B
Beautiful.
Spa
Sensational.
Staff
Above expectations. Friendly and great smiles.
Other
We were made to feel very welcome in every area of the Resort.
Mr. Peter O’Connor
21st September to 26th September 2009
Australia
Arrival / Departure
We were greeted by one of the staff upon arrival and driven to the Resort by MPV. We loved the smells of the cold towels given during the journey.
Accommodation
Very spacious room with luxurious fitting and toiletries. Very nice smell of foam bath and shampoo. This is the first Resort that provide prayer mat without request. Good observation by the staff.
F&B
As we were on all inclusive package, we got to try most of the food at the hotel outlets. All the food taste marvelous and what we liked the most is the food at Saffron and Rhu.
Staff
All the staff were very friendly and greeted us every time. Even at the restaurant they would greet us by our names. They will take the extra mile to fulfill our request.
Other
We truly enjoyed our 5 nights stay at the Resort and spend most of our time at the Sunset Pool.
Mr. Kamal Jailany & Ms. Nurshaza Nadzri
22nd September to 27th September 2009
Malaysia
Arrival / Departure
We had the shuttle van waiting for us as soon as we got our luggage. Great!
Accommodation
Loved the room and layout. Thanks for baby proofing the balconies.
F&B
Great. The Sands Manager, Samberi was very attentive and made sure we had everything we needed. He is a great asset to Tanjung Rhu!
Recreation
Just played in the Sands and Pool. Sea condition was too rough for Watersports.
Spa
Great facial and massage.
Staff
Great friendly staff. Hafiza was a great baby sitter. Thanks.
Other
I am planning on posting a fantastic review of the Resort and staff on www.tripadvisor.com.
Mrs. Sajda Ghidi
23rd September to 30th September 2009
Japan
Arrival / Departure
Our transfer in Limo was excellent and staff on arrival was warm and very welcoming.
Accommodation
We were very happy with our suite.
F&B
All was very good. Quality of food was very high and good choice.
Spa
Very impressive, facilities are very good, staff lovely. Urut massages were very good.
Staff.
We think the staffs at Tanjung Rhu Resort are excellent and really the thing that makes it so special here.
Mr. & Mrs. Orel
27th September to 30th September 2009
Australia
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