Arrival
Very smooth, nice to receive cold towels whilst traveling via transfer to Resort.
Accommodation
First class accommodation, very clean and tidy.
F&B
Wonderful food and excellent service throughout the Resort.
Staff
Very friendly and helpful. It was a real pleasure to stay here.
Other
We will definitely recommend to everyone we know to visit and we will definitely be returning.

Mr. Blackburn & Ms. Wynne
26th July to 2nd August 2009
United Kingdom

Accommodation
Room was spacious and clean. Property is not tired at all.
F&B
Great food and good variety.
Recreational
Entertaining and will keep anybody busy.
Spa
Wide range of services.
Staff
Saffron manager gave us outstanding service and went beyond of what was expected.
Other
All staffs were friendly and accommodating.

Mr. Christopher Dancey
28th July to 2nd August 2009
United Kingdom

Arrival/Departure
Arrival was perfect!
Accommodation
Our room is beautiful and clean, with a nice view. We liked the chocolates every day.
F&B
The Rhu is superb even on our last night we could eat there. First it was fully booked, but the waiter said that there was a cancellation so we could eat there. It was very good food!
Recreation
Salleh entertained us the whole vacation. He is an excellent entertainer. The Mangrove tour was wet but we liked it anyway!
Spa
We went 2 times, we loved it, very welcoming.
Staff
Perfect! We felt welcomed with the personal treatment.

Mrs. Bouwhank
23rd July to 3rd August 2009
The Netherlands

Arrival/Departure
Very smooth and welcoming, nice helpful touches to initiate the holiday. Room service was a welcome after journey as it was 11:30pm!
Accommodation
Excellent.
F&B
All excellent – Service prompt and friendly staff.
Recreation
Enjoyed tennis and kayaking.
Staff
All very helpful.
Other
The whole experience was excellent and we will highly recommend the Resort to others.

Mr. & Mrs. Crawford
31st July to 6th August 2009
United Kingdom

Arrival/Departure
Both very efficient & a pleasant experience.
Accommodation
The rooms & general housekeeping could not be faulted. We loved the daily chocolates and postcard – nice touch.
F&B
All Restaurant we found to be excellent + particularly enjoyed the Rhu + the Sands Bar.
Recreation
The guide for our Mangrove Trip (Fendi) was excellent, so full of enthusiasm and knowledge of the surroundings.
Spa
The treatments were thoroughly relaxing from start to finish.
Staff
Staffs were always friendly and helpful throughout our stay.
Other
Thank you for arranging an alternative location for our beach BBQ, so that we did not miss out altogether. Our Chef Coney was brilliant. 

Mr. & Mrs. Baldry
30th July to 6th August 2009
United Kingdom

Arrival/Departure
Wonderful, the Concierge Mia met us at reception and took us through everything we needed to know.
Accommodation
Lovely, really comfortable but not fussy.
F&B
Great food, great service.
Spa
Love it.
Staff
They made the honeymoon really special for us.
Other
 We are coming back!

Mr. & Mrs. Moody
28th July to 6th August 2009
United Kingdom

Arrival/Departure
We were greeted by very friendly and helpful staff.
Accommodation
Room was lovely with lots of amenities.
F&B
Food was delicious. Staffs were also helpful and friendly.
Recreational
Cooking class was very nice. Pools were nice – lounges were great.
Staff
Very polite, helpful and friendly.
Other
Yani took good care of us when we ate at Saffron.

Mr. & Mrs. Patel
5th August to 7th August 2009
Australia

Arrival/Departure
We had a very pleasant journey from the airport to the Resort in comfortable car.
Accommodation
Very spacious, clean and nice layout. 
F&B
Very good food. We like the idea of having different Restaurants so we could choose to have dinner.
Recreational
Only did fishing, which we enjoyed a lot. It is a very good idea to be able to eat your own catch. Sands Restaurant did a great job!
Spa
Good Spa, very peaceful and relaxing.
Staff
Very friendly, always greeting you, helpful. Should be encouraged to learn Russian. Overall – Excellent!
Other
We are very thankful for the complementary picnic.

Mr. & Mrs. Sergienko
31st July to 7th August 2009
United Kingdom

Arrival/Departure
Very warm welcome until that last minute in Tanjung Rhu Resort. It was a pleasure to stay here.
Accommodation, F&B, Staff
Accommodation, food and staff were more than perfect.

Mr. & Mrs. Jean Paul
3rd August to 8th August 2009
Switzerland

Arrival/Departure
Very warm and welcoming arrival. Nice introduction to room and services available.
Accommodation
Very spacious and nice. Comfortable.
F&B
Good mix and variety of cuisines.
Recreational
Mangrove Adventure – Salleh was very good! Had a lot of knowledge. Taxi tour of Island was very good.
Staff
Friendly and knowledgeable. Very helpful and polite.
Other
We had a lovely time – hope to return in the future!

Mrs. Atmakur Kavitha Goud
4th August to 8th August 2009
United Kingdom

Arrival/Departure
Good.
Accommodation
Great room, very well maintained.
F&B
Excellent outlets, with delicious food. Very friendly and efficient staff! Especially the F&B Manager – Ahmad Zaini. Sands manager – Samberi and Saffron staff – Raylene & Coney & at Rhu – Gede.
Recreational
Great variety, well maintained pools and beach area.
Staff
Special thank you to Ahmad Zaini, Samberi, Raylene, Coney and Gede.
Other
We have been here 3 times already and will definitely be back soon. The hospitality of the staff is amazingly warm. We feel extremely at home here!

Mr. Thomas Greuter
1st August to 9th August 2009
Singapore
Returnee 3rd Visit

Arrival/Departure
Very considerate and warm arrangement.
Accommodation
The room is nice and well equipped.
F&B
The food in Sands & Saffron are wonderful. Especially Samberi in Sands really gave us a warm and wonderful dinner and lunch.
Recreational
Mangrove tour gave us a wonderful experience. I appreciated the interesting introduction from the guide and boat captain.
Other
Thank you very much!

Mr. Jui-Pin Lai
8th August to 10th August 2009
Taiwan

Arrival/Departure
We arrived late and were tired – we were dealt with quickly and efficiently and made to feel most welcome. We were very grateful to have the room until 6pm on departure.
Accommodation
Good – large room and bathroom. Housekeeping very good – excellent chocolates! Room had everything we need.
F&B
Excellent! We ate at all 3 restaurants and all were of a very high standard including, the poolside and reading room outlets.
Recreational
Just relaxed! Which was what we wanted to do – good selection and we wished to use them.
Staff
Friendly, helpful, polite, efficient and cheerful. All staff has made us feel welcomed and could not have done more for us. Very impressed with level of service. Thank you!
Other
This beautiful Resort would not be as excellent if it was not for the wonderful staff – they have given us an excellent holiday.

Mr. Haynes & Mrs. Philip
4th August to 11th August 2009
United Kingdom

Arrival/Departure
Very good reception.
Accommodation
Large room to accommodate 2 children.
F&B
Food good standards.
Recreational
Kids were occupied with many activities.
Staff
Friendly and helpful.
Other
Generous with free extension of checking out. Impressive.

Mr. Ron Bowman
9th August to 12th august 2009
Malaysia

Arrival/Departure
Collected from the airport + checking in was efficient + pleasurable.
Accommodation
Clean, spacious + comfortable.
F&B
Great food, great choice, great value. Special mention to the Rhu Restaurant for its fantastic menu + staff.
Recreational
We did the bike and mangrove tour. We found that it was great fun and our guides were very pleasant and knowledgeable.
Staff
We found the staff in the hotel to be the most courteous and genuinely nice people that we have met. They made us feel very welcome and special.
Other
We have stayed in many “exclusive” hotels and resorts around the world, but we could not have chosen a better Resort for our honeymoon. The whole experience (especially the staff) will remain in our hearts forever.

Mr. Jason Keane
4th August to 12th August 2009
Ireland

Arrival/Departure
In room check-in was very good; very private.
Accommodation
Very good.
F&B
Enough restaurants with lots of choice food; excellent.
Recreational
Beautiful pools. Choice of adult pool is very pleasant.
Staff
Very polite and helpful.
Other
This is our 2nd time here and hope to come for the 3rd time.

Ms. Angela Vet
5th August to 12th August 2009
The Netherlands
Returnee 2nd Visit

Arrival/Departure
Welcomed at the airport. Staff members are very friendly.
Accommodation
Outstanding.
F&B
Outstanding.
Recreational
Excellent.
Spa
My wife was speechless. She is looking forward to repeat it.
Staff
I really don’t have words to describe the hospitality, they are extraordinary.
Other
Keep up the excellent work.

Mr. Mohamed A. Malik
8th August to 12th August 2009
Sudan

Arrival/Departure
Excellent welcome and fast briefing. It was reliable and helpful.
Accommodation
Fabulous.
F&B
Outstanding, food and service.
Recreational
Good selection and helpful staff.
Spa
Good availability and service.
Staff
Excellent – best customer service required in our travels. A credit to Malaysia.
Other
Unforgettable.

Mr. Radwan Quayyum
8th August to 13th August 2009
United Kingdom

Arrival/Departure
I was pleased with your reception and pick up service.
Accommodation
I was satisfied with spacious and clean room. During the stay, we enjoyed not only the environment but also the facility of the Resort.
F&B
The Rhu has high quality food and service. Every style of dishes which I have eaten at the Resort was delicious and satisfied.
Recreational
In the Resort, I experienced sailing lessons. The instructor was humorous and sincere, so I was not afraid to sail a yacht for the first time.
Staff
They made us comfortable and satisfied. We can enjoy the Resort because of your staff’s kind service.

Mr. Park Geon Yong
10th August to 14th August 2009
Korea

Arrival/Departure
Checked into the room by Japanese staff. There was no waiting time and very efficient.
Accommodation
Spacious, quiet and no complaint.
F&B
Food was very good. Staffs were friendly. We all enjoyed dinner. The sunset views were beautiful. One of the best among the places I have been to. It is unique.
Recreational
All facilities were clean and tidy.
Staff
Everybody said hello to us. I was impressed.

Mr. Kiyoshi Waki
10th August to 14th August 2009
Malaysia

Accommodation
It was spacious.
F&B
Staffs were kind.
Recreational
There were many activities.
Spa
I went there three times. Room is very good as well as skill.
Staff
They were all kind. Especially Japanese staffs were kind and nice. We were so satisfied.
Other
All inclusive package was very nice for us who have children.

Mr. Eijiro & Mrs. Narumi Fujiro
13th August to 18th August 2009
Japan

Accommodation
It was cleaned very well everyday and comfortable to stay in spacious room.
F&B
The food that I ordered was delicious. I enjoyed our meal and had a good time everyday.
Recreational
Most of the time, I enjoyed swimming in the pool and beach. The white sand beach was so stunning!
Spa
Since the staff was kind and courteous I requested same person as I did for the first session / time.
Staff
All were friendly with good smile starting from morning time. I had a good impression that all staffs were kind. Housekeeping staff, Room Service staff, they were all very cheerful.
Other
This is the best vacation which I ever had before. I completely relaxed.

Mr. Chihiro Fukumori
15th August to 18th August 2009
Japan

Arrival/Departure
It was done smoothly.
Accommodation
The room was very beautiful and clean. It was comfortable.
F&B
It was delicious. I ate too much everyday.
Recreational
It is a good idea to have so many activities.
Spa
Both of us could relax completely.
Staff
All were wonderful. I was really satisfied with your staff.
Other
When I come to Langkawi next time, I will definitely choose this hotel again.

Mr. & Mrs. Iso
15th August to 19th August 2009
Japan

Arrival/Departure
Very nice service and registration in the room.
Accommodation
Very good.
F&B
Perfect! Very nice Restaurant.
Recreational
Very interesting trip to Mangrove.
Staff
Very friendly.
Other
You are the best in Langkawi.

Mr. Krasyuk Stanislav
10th August to 19th August 2009
Ukraine

Arrival/Departure
Seamless, efficient and accommodative.
Accommodation
Thank you very much for the room upgrade. The scenery, serenity and calmness view from our room was very inspiring. We enjoyed wine and champagne, as well as, 2 meals form the balcony.
F&B
Good selection of food. Although we had about 10 meals here, we were always impressed by the variety, taste and quality of food, as well as, the beverages served. Wonderful experience and priceless memories.
Recreational
Staff manning the counters were informative and encouraging towards guests to try out activities.
Staff
Courteous, polite and friendly. My wife enjoyed communicating with the Indonesian staff whom all expressed joy and gratitude for the excellent treatment by management of TRR.
Other
The Resort’s layout is spacious and yet offers a very high degree of privacy. Special thanks to all the service staff, chefs and managers for everything. Keep up the good work!

Mr. & Mrs. Malcom D’ Silva
17th August to 20th August 2009
Malaysia

Accommodation
First class. The room was fantastic. The room service was even better.
F&B
All excellent.
Recreational
Excellent.
Spa
The staffs were extremely professional and very knowledgeable.
Staff
I have never been to a Resort where the staffs were so good.
Other
All the staff showed an enormous amount of friendliness and professionalism.

Mr. Keith Knights 
17th August to 20th August 2009
Australia

Arrival/Departure
Personal service, cool touch, drinks – all fabulous.
Accommodation
Excellent. Comfortable and luxurious.
F&B
Great food choices. Excellent.
Recreational
Lots of fun. Excellent.
Spa
What a wonderful treat. Excellent.
Staff
Truly lovely and thoughtful.
Other
A truly wonderful place – better than we ever imagine. Beautiful staff and wonderful atmosphere. Everyone is so generous and welcoming and nothing is ever too much trouble. Everything is thought of and provided for; great place!

Mr. & Mrs. Benjamin Wagner 
20th August to 23rd August 2009
Australia

Accommodation
Excellent. Rooms were very spacious and comfortable.
F&B
All good. Good choice. We particularly enjoyed the a la carte menu in the Rhu Restaurant.
Recreational
Good choice of watersports and indoor activities when it rained.
Spa/Hair Saloon
Older daughter enjoyed a good haircut!
Staff
All very friendly and attentive.
Other
We appreciated free internet access.

Mr. & Mrs. Richard Gordon 
18th August to 22nd August 2009
United Kingdom

Arrival/Departure
Organized and welcoming.
Accommodation
Beautiful and very comfortable.
F&B
Delicious.
Recreational
Abundant.
Staff
Helpful and friendly.
Other
We would like to visit again.

Ms. Amy-Lee Shirodkar 
21st August to 23rd August 2009
United Kingdom

Arrival/Departure
Very well and appreciated.
Accommodation
Very good.
F&B
Good.
Recreational
Good.
Staff
Professional, polite and friendly.
Other
Initially we planned to stay 4 nights at Tanjung Rhu Resort and then move to neighboring hotel for another 4 nights. On the second day following our arrival, we decided to stay at Tanjung Rhu Resort for 8 nights.

Mr. & Mrs. Zeng Gui Qiao  
18th August to 26th August 2009
Shanghai, China

Arrival/Departure
Pleasant.
Accommodation
Very good.
F&B
Exceptional.
Recreational
Very good.
Spa
Excellent.
Staff
Always happy and helpful.

Mr. & Mrs. Biasi  
19th August to 26th August 2009
Australia

Arrival/Departure
Excellent.
Accommodation
Excellent.
F&B
Excellent.
Recreational
Excellent.
Spa
Excellent.
Staff
Excellent, extremely friendly and willing to be very helpful.

Mr. & Mrs. Casey  
20th August to 26th August 2009
Ireland

Arrival/Departure
Ok.
Accommodation
It was very clean.
F&B
Mr. Siswono at Sands Restaurant is very nice and kind. Ms. Raylyn at Saffron is very good and very kind. Both of Sands and Saffron were very good; service was good as well.
Recreational
It is very nice, we can go to the beach from pool easily.
Staff
Their smile is very nice. They are very cheerful.

Mr. & Mrs.  Yamada
22nd August to 27th August 2009
Japan
Returnee 3rd Visit

Arrival/Departure
Very good.
Accommodation
Ok.
F&B
Very good.
Recreational
Good.
Spa
Good.
Staff
Excellent. Some of them were extremely nice. Thanks to them, this has been an unforgettable vacation.
Other
Special thanks to Abdurrohim Akil.

Mr. & Mrs.  Heeser
20th August to 27th August 2009
The Netherlands

Arrival/Departure
Very welcoming and efficient.
Accommodation
Very comfortable and well presented excellent room service and cleaning.
F&B
Very good quality food in all restaurants and bars.
Recreational
We enjoyed all our activities, very attentive staff.
Spa
The best we have ever experienced. Very well trained staff.
Staff
All the staff were extremely good. Well trained and attentive! Well done.
Other
Just a very big thank you to everyone.

Mr. Jason Garstang
15th August to 28th August 2009
United Kingdom

Arrival/Departure
Transfers were very comfortable and nice. I liked the registering details in our room with cool drinks.
Accommodation
Absolutely perfect.
F&B
Very fine. Unforgettable Caesar salad and mango flambé served on the wagon by the table at the Rhu.
Recreational
Enjoyed kayaking. I liked Sunset Pool.
Staff
Very nice, always with smile and helpful. Say hello to Japanese kind staff.

Mr. & Mrs. Fujimoto
16th August to 20th August 2009
Japan

Arrival/Departure
Perfect welcome. Very friendly staff.
Accommodation
They changed the room from 4th floor to the 1st floor without any problem.
F&B
Very good! Good variety, beautiful presentation of the food.
Spa
Very good.
Staff
Very professional, extremely kind, nothing but compliments.

Mr. Jules Moor
Room: 1305
25th August to 28th August 2009
Switzerland

Arrival/Departure
Excellent – it was nice to have in the room check-in. Very good to have late check out. Thanks.
Accommodation
Excellent – very clean & fresh.
F&B
Excellent – Very good choice especially when all inclusive plan.
Recreational
Mangrove Adventure – very good, Naturalist excellent. Kayaking great.
Staff
Absolutely the best, from check-in/Concierge, Restaurant staff/ Cleaning Staff.
Other
Great location, lovely building/facilities. Great to have an adult pool only. Very peaceful and relaxing.

Mr. Chris & Mrs. Carol Hubbard
24th August to 28th August 2009
United Kingdom

Accommodation
Clean room and friendly staff. Everything we had expected.
F&B
Great food, great service and great staff. Love them all.
Spa
Excellent.
Staff
Excellent staff. Great service. A big thank you to Mia, great service.

Mr. & Mrs. Garcia
20th August to 28th August 2009
United Kingdom

Arrival/Departure
Reception was very well.
Accommodation
Very well, nice decoration!
F&B
Very well. A good thing is that in every different restaurant there is a different menu.
Spa
Very good.
Staff
All of them are nice, smiling and kind at any time. They give you a wonderful atmosphere in the Resort.

Mr. & Mrs. Timmerhuis
25th August to 29th August 2009
Spain

Arrival/Departure
I felt relieved Japanese staff always helped us.
Accommodation
The review was beautiful. We relaxed in the nice room.
F&B
It was nice. There were many choice of wine.
Recreation
We couldn’t join due to the weather. I’d like to join next time.
Spa
It was great. I’d like to do it again.
Staff
We could stay comfortably since all staff always smiled.
Other
We spent great time in Tanjung Rhu Resort. I hope to come back again after getting married. Thank you very much.

Mr. Toshiya Sigishita & Ms. Atsuko Onuma
25th August to 30th August 2009
Japan

Arrival/Departure
Wonderful experience.
Accommodation
Clean, beautiful rooms and wonderful.
F&B
Great food and a variety to suit all needs.
Recreation
Variety…
Spa
Great treatments at the Spa.
Staff
Friendly, enthusiastic and professional.

r. & Mrs. James Douglas Welch
25th August to 30th August 2009
Australia

Arrival/Departure
In the room check-in was nice.
Accommodation
It was spacious and clean.
F&B
There was a lot of choices in the menu. Especially we liked Banana Flambé.
Recreation
Mangrove Adventure was a memorable trip with a kind guide.
Spa
Massage was nice.
Staff
They were always smiling and we like it so much.

Mr. Taiji & Mrs. Satoko Hayashi
26th August to 30th August 2009
Japan

Arrival/Departure
Reception staff was very polite and helpful.
Accommodation
Lovely room and excellent housekeeping staff.
F&B
Beautiful food especially, in Sands Restaurant. Excellent choice of dishes on the menu.
Recreation
Excellent swimming facilities.
Spa
Excellent treatments. I had body scrub, body wrap, aromatherapy massage twice and the staff were superb especially, Leela.
Staff
The staffs were excellent; really courteous, friendly and not too intrusive.
Other
Very pleased with our stay and I look forward to come back next year with more friends. Thank you for making our stay more pleasurable.

Mr. Larry & Mrs. Kulbant Davidson
25th August to 30th August 2009
England

Arrival/Departure
Great efficient staff. Taking time to explain workings of room.
Accommodation
Excellent.
F&B
Excellent variety of food. Great service everywhere and very well trained polite staff.
Spa
Superb!
Staff
Efficient, friendly, discrete, very polite and helpful.

Mr. Harjinder Kaur
25th August to 30th August 2009
United Kingdom

Arrival/Departure
Check in was done smoothly.
Accommodation
We enjoyed our stay for 4 days without any problem.
F&B
All restaurant were very good. We ate too much. Staffs were also very kind.
Recreation
We went to the Reading Room and games room to play table tennis. We also borrowed DVD. It was nice there were many choices.
Spa
It felt so good! There were so many choices; we could not decide easily which one we would do.
Staff.
They were very friendly, thanks to them, we enjoyed our stay everyday.

Mr. Hideki & Mrs. Tomomi Aso
27th August to 31st August 2009
Japan

Arrival/Departure
No problem.
Accommodation
It was clean. I was satisfied!
F&B
All restaurants were great.
Recreation
I enjoyed swimming pool and beach as well.
Staff
All staff have courtesy. We had good impression of everyone.
Other
Thank you very much for your good service. I had wonderful memories.

Mr. Toru Higuchi & Mrs. Yuji Sasa
27th August to 31st August 2009
Japan

Accommodation
It was spacious and comfortable.
F&B
Food was nice. It was nice that staffs were always smiling.
Recreation
I liked the pools.
Staff
I was happy that staff talked to me in Japanese.
Other
I liked orange juice very much.

Mr. Mutsuo & Ms. Utaru Matsuhashi
27th August to 31st August 2009
Japan