guest comments
Guest Comments as of December 2008
 


 

Excellent arrival. Feel at home immediately. Accommodation good. F & B outlets excellent. Very nice massages and friendly therapists from spa. Everybody was extremely friendly and illing to serve. We love all these people who served us. Waitress Kristina is a top class quality.

Mik
Netherlands
6 – 20 December 2008

Well received! Transportation arrangement excellent. Accomodation, first class. Excellent view. Rooms are very clean and fully equipped with all necessities, toiletries, espresso machine. Food, excellent! Good food and personalized. We had food cooked to our liking. Mangrove adventure was excellent. Well organized and Zoher (guide) is very knowledgeable and fun to be with. Great layout and the atmosphere was so relaxing. Me and my wife enjoyed the massage. Courteous, professional and honest staff. A great place to unwind!

Y.M. Dato’ Tengku Mahamad Tengku Mahamut
Shah Alam, Selangor
21 – 24 December 2008

Was a very nice experience to visit your resort. It was definitely one of the best holiday we ever had. Big and clean rooms. Fantastic food and so nice locations. Very kind and friendly staff. All time smiling. We never get to know such a clean and lovely area. If there’s a chance to come back, we will do so. But definitely for a longer stay. Thank you for everything. We loved it.

Grob Stefan & Wiesher Christine
Germany
18 – 21 December 2008

Greetings on arrival very welcoming. Accommodation was excellent. Wonderful food and beverage. Staff all very pleasant and helpful. It becomes better with every visit.

Anthony & Mayone Hart
England
17 – 21 December 2008

Excellent, friendly pick up staff at the airport. Very warm greetings upon arrival. Accommodation great. Hoping to have a full sea view rooms on next visit. Love the food at all outlets. Especially Saffron & Rhu. Excellent. Your asset – Tanjung Rhu’s staff are great. From your gardener to housekeeper to the staff at all the dining outlets. Very very warm group. Merry Xmas and Happy New Year!

Mrs. Norliah Abdullah & Mr. Mohd Jamel
Kuala Lumpur
19 – 22 December 2008

Very fine! Nice to have our room until depart, 18:00. Arrival, surprise to have a welcome meting in our room. Room was very nice. We loved it! We enjoyed the room, the balcony, the free internet – everything. We prefer Rhu Restaurant and room service. Amazing that all the waiters remember our names and what we liked to drink! Nice and exciting Mangrove Tour with Zohar. Have enjoyed massage two times. Thanks for the free foot massage! Everybody always smiling and saying “hello”. Have never met so nice staff before. This is paradise – we have never been in a hotel as good as this. Thank you so much. We hope to come back next Christmas!

Larsen
Denmark
14 December 2008

Our arrival was already relaxed and personal. Very fast nice. Accommodation, beautiful, very clean. Beyond our expectations! Food and beverage, excellent. Very good. Staff, very kind! Nida was very friendly. Your staff are people to be very proud of as a company. Our honeymoon at Tanjung Rhu was absolutely great, a fantastic start of our marriage.

Roelands
Holland
22 – 28 December 2008

Pleasantly surprised that the General Manager greeted us on our arrival. Also, a good experience to check-in actually in our room. Accommodation, excellent, spacious, well maintained and clean. Good choice, variation of food available in my opinion caters to all tastes. We ate at all venues. Food was good. Right quantity and well presented. Chargeable activities we booked – Cycle to falls and Mangrove Adventure were excellent. Great staff guides. Also Kayak was good. We thoroughly enjoyed our spa visits. Staff, we would give them 10 out of 10. if there was 11 then 11. Charming, friendly, helpful. Made us feel at home. A truly enjoyable experience. Also, pretty impressed that Nigel is very visible during our stay. Used sunset bar most during the day and nothing was too much trouble. Also, staff at Saffron- Raylyn, Coney were excellent.

Brennan
UK
21 – 28 December 2008

A warm welcome and slick booking-in always better to be booked-in in one’s room. Staff very thoughtful and reception staff knowledgeable and professional. Comfortable, very clean, well serviced and dedicated team! The Christmas Eve celebration was FANTASTIC. The food was awesome. We have enjoyed every meal experience, from breakfast to supper. Each outlet is experty manged by dedicated leaders. Recreational activites varied and enjoyed. Salleh is a truly personable young man who inspires people to become involved and likewise, all at water sport too. Spa, Leela’s healing hands were greatly enjoyed by Susan. Thank you! Once again, Tanjung Rhu’s greatest asset and a credit to the management team who trains, guides, and value the exceptional dedication of the WHOLE workforce!

Mr & Mrs. William Andrews
UK
19 – 29 December 2008

Arrival was excellent – Driver waiting at airport. All first class – We particularly enjoyed The Rhu restaurant. Your staff are your greatest attribute. All. Without exception. Are wonderful people. Thank you all.

Mr & Mrs Rory Mc Connell & Family
Ireland
19 – 29 December 2008

Met promptly at airport by drive and received warm welcome at reception especially check in room. Spacious accommodation, clean, bright, well presented. Food of high quality and excellent presentation al all outlets. The Rhu gets the “Gold Star” for diverse menu and staff. Especially liked Sunset Pool, lovely setting views and ambience. Took Mangrove Tour with guide who is well informed. Enjoyed use of kayak and free tuition. Christmas Day Present of full body massage is EXCELLENT. Most courteous and friendly staff. Including gardeners, Security and housekeeping. They are a credit to the resort. Heads of Departments are well aware of everything that occurs and go out of their way to help.

Mike & Yvonne Stratton
England
20 – 30 December 2008

We love the room check-in. Very comfortable. We also love the room made up. Twice a day with refreshing fruit replenished. Lovely food. Spa was nice. My husband really loves it!

Edwina Fam
Singapore
27 – 30 December 2008

We met at airport on time, nice transfer car. Very smooth. Huge rooms. Large selection from outlets. Overall pretty good. We found the simple food the best. Treatment very good. Staff, sensational, faultless, friendly, highlight of the Tanjung Rhu.

Jonathan Lang
Australia
28 Nov – 6 December 2008

Arrival was handled quickly and efficient. Accommodation, beautifull appointed room. Very spacious and calming. Dined mostly in The Rhu. Food was a delight. The staff displayed exceptional service with such a friendly manner. Sands pool area was just perfect as was the whole resort. Treatment at spa first class. Staff, exceptional. We came to this resort for a total rest and relaxation and that is exactly what we achieved. Our thanks!

William Mc Lelland
UK
22 – 31 December 2008

Very good. Greeted on arrival. Things explained and helped with luggage. Taken to room and given a full brief. Excellent views from balcony. Very private. Everything you need is here. Very clean and well looked after by friendly hardworking staff. Breakfast at Sands – excellent. Snacks at both pools – excellent. Have taken part in trips led by Zoher who is and excellent ambassador for the hotel. Very knowledgeable and cares about giving a good service. Very good and relaxing atmosphere. Massages excellent. Leela excellent sport massage. Every member of staff have provided a service that is a credit to the hotel.

Tony & Sue Perkins
England
28 Nov – 5 December 2008

We found the facilities and accommodation excellent and thoroughly enjoyed our views from the balconies of our rooms which were very clean and well appointed. It was extremely nice to have three restaurants to choose from for our evening meal and also to have the two poolside snack bars for daytime use. It is difficult to name a favourite but think sitting in the evening outside the saffron just seemed perfect. Although I did not personally use the spa I heard from other guests how excellent it was. The reception we received when we arrived, during our stay, and leaving was very good, all staff were extremely polite and very helpful with anything we needed. We did three trips out, mangrove adventure, Kuah night market and cycling to the waterfall, all very well arranged with a lot of explanation as we went along.

Jane Parker
UK
17 – 23 November 2008

We have small children. So, check-in in the room was very helpful. Check out was done smoothly as well. We were so impressed by spacious and clean room. We were very satisfied. All food was very nice. It’s also one of the reason why we would like to come here again. Reading room was very comfortable. We were impressed that they were very friendly as well as polite. Also, when our 2 year old daughter was nearly drowned at sands Pool, one of the staffs dived into the pool without hesitation. Thank you very much. Our older daughter saw him and said “I want to be like him in the future”. We would like you to tell him again our thanks.

Mr. Jin & Mrs. Mitsuko Onodera
Japan
13 – 15 November 2008

We were made very welcome on our arrival by the staff and were shown around our room and explained very well. On departure, our room was extended as our flight was late. Staff very friendly – excellent. We thought the massage treatment was of a high standard. All staff in the hotel are very polite, helpful welcoming and accommodating starting from management to the lowest rank. Our main experience was the hospitality that was extended to us.

H & L Mohammed
England
26 November – 6 December 2008

Even though we were late, our pick-up was waiting for us which was great. The Rhu restaurant was a great experience. Staff, very pleasant and always very couteous.

Barbara Danis
US
3 – 6 December 2008

Very welcoming arrival. Room was ready at mid day and we were shown everything in the room. We were allowed to stay in the room until 6p.m – very much appreciated. Accommodation, Everything very high standard and maintained very well. All outlets wonderful. Lots of choice. Very good staff and it was nice to talk to them all. Both tours were very safe and well organized. Fendi was a very good guide. Exceptuonal quality of staff and treatments. Gym very well maintained and equipped.

Gerald Crymble & Miss Rachael Little
UK
28 Nov – 6 December 2008

 

 
 

 

 

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