guest comments
Guest Comments as of October 2008
 


 

Very warm welcome on our Return Visit. Check – in details handled in a very friendly manner and very professionally. Whilst not wanting to depart, staff made process easy. Requested and received the same room as our previous visit. Same fantastic view & very comfortable. Wonderful food at all outlets, great staff and nothing too much trouble, even to cooling wine as requested. All recreational activities are high quality and well organized. We have experienced 2 wonderful treatments at the spa. It’s a highly recommended one. You have the best and most helpful staff we ever encountered at any hotel we have stayed in throughout the world. Well done to everyone. And please keep up the good work.

Christopher & Yvonne Davies
UK
13 – 23 October 2008

The staffs were so courteous upon our arrival. The room was great. It was very comfortable to sleep. I could sleep very well. I liked Rhu Restaurant, it’s the best. The food was fabulous. It took a long time to choose the menu but the staff was polite.

Ms. Akiko Shimizu & Ms. Kazumi Sekino
Japan
19 – 22 October 2008

We loved the in-room check-in is a great idea. The accommodation is fantastic. Our room was always clean. The food and beverage outlets were amazing. We had the best massage ever from the spa. The staffs were wonderful and friendly without being intrusive. It was the perfect place for our honeymoon. Thank you.

Lisa Cole
Australia
13 – 19 October 2008

The check-in was good. Thanks to Japanese staffs. It was done smoothly and thanks to the late check-out. We could relax until our departure. The room facilities were in very good condition. Thanks for cleaning it well everyday. It was very comfortable. The foods from the outlets were very good. Staffs were all friendly and nice. We were glad to go to Rhu for 3 times. We did kayak, snorkeling, playing billiards and table tennis. We enjoyed every single day spent. We went only once to the spa. We relaxed very much. Herb tea served there was very good. Thank you very much to the Japanese staffs. When something happened, they help us immediately. We were very happy every staff talked to us.

Mr. Tomohiro Sasaki & Ms. Megum Kajiwara
Japan
12 – 18 October 2008

Personal touch on arrival is a very important thing to feel comfort in new place. The staffs you have are perfect.

Ms. Comolitskaya Arastasia
Russian
15 -17 October 2008

The room was very nice. We had excellent food from the outlets. The service was good. Live music there was very good. All of the staffs were very helpful.

Paul Pickowicz
Singapore
13 – 17 october 2008

Arrival was very well handled from airport to room with the check-in in the room. It’s a nice idea. Very neat and clean room. We liked the fact that you could separate the living room from the bedroom. Excellent range of foods from the outlets. We appreciated the great breakfast buffet, and the Rhu dinners. We really enjoyed the fish feeding and eagle viewing. Also thought the cooking demonstration at Rhu was terrific. We enjoyed Yoga at your Spa. Would be good if that was available each day. The gym was well equipped. The staff were fantastic. Sam from Sands Restaurant was especially friendly and helpful aith our children, as well as Sue our babysitter.

Mr. Peter Corridon & Ps. Carolyn Bendall
Australia
4 – 11 October 2008

We were so impressed with our stay and accommodation that we seriously considering returning to Tanjung Rhu. The food was plenty and delicious. I think we all got fat on this holiday. We were quite happy being lazy around your pools. Staff were all great, friendly, welcoming and obliging. Two staff members stood out from the rest, for being most friendly and courteous, Srigede and Novera. We were most impressed with the warm hospitality extended by Srigede. We will miss Srigede and Tanjung Rhu.

Walid Hamdan & Sarah Hamdan
Australia
7 – 11 October 2008

The arrival was excellent. We appreciated being served cold drinks on our arrival. The accommodation was lovely and very comfortable. The breakfast was great. Sands Pool restaurant was our favourite. Absolutely a perfect service from the staffs. Thank you!.

Dr. & Mrs. James Watson
New York
8 – 11 October 2008

How we were escorted to our room by a staff member was a very personal touch one we had not experienced before. Our room was very spacious. We had excellent choices and plenty of foods from the outlets. It was unexpected to have so much daily activities. Fabtastic arrangements to keep everyone entertained. The spa was very relaxing. The staff was wonderful. The most friendly service we have ever experienced. Only that it made our honeymoon one of the most memorable times in our lives to be remembered by such beauty and tranquility. Excellent service!

Mr. & Mrs. Adam Culfield
Ireland
30 Sept - 10 October 2008

On the arrival, we found that the receptionists are very kind. The explanations was complete and quick. The room was very comfortable, clean and well designed. It was very pleasant to have a view of jungle garden from the window. The food was very good. There was various selection available and the chefs were excellent. The staff was excellent, friendly, professional, kind and the best thing is when they were keep smiling . The three orchestras or music bands were very good and the dinners and the moments at the cocktails bar were wonderful.

Marco Giusti
Italy
6 October 2008

Check-in in the room was very warm, personal friendly and comfortable. The foods was very good and variety. We always enjoyed. We enjoyed our treatment in spa very much. Very relaxing and very nice atmosphere. Feels like being in a paradise. Always friendly aith a smile on the face. Very polite that they all knew our name and also called our child by its name. They were always willing to help and to make this holiday as an unforgettable one.

Starke, Oliver & Nicole
China
2 – 8 October 2008

Pick-up service and cars were very nice. We had a warm welcome. We very much liked the Saffron restaurant and the food was excellent. And the atmosphere was great. The staffs were very friendly and accommodating. We loved the sunset pool and the beach was fantastic.

Ms. Bauer Sabine
Hong Kong
2 – 6 October 2008

This our sixth visit. On our arrival, the staff meeting us at the Langkawi airport as usual. They were still so much courteous and helpful like always. We have been staying at Tanjung Rhu Resort year in year out so much. So that our youngest grand daughter regard this place as her second home. She insisted on “Balik Kampung” for her holidays at Tanjung Rhu. The foods were excellent. A wide variety of choices. Although I have lost 10lbs over Ramadhan, I picked up 4 pounds at Tanjung Rhu. Sailing on the Catamaran has been exhilarating. I could not help noticing that left-side of the bay is eroding fast. The staffs were like extended family. Most of them know us and the children and the grand children and nothing was spared to make us comfortable and welcome. Congratulations!

Mr. Kamarul & Mrs. Frances Ariffin
Kuala Lumpur, Malaysia
3 – 6 October 2008

On arrival we were greeted at the airport by a friendly staff. Check-in was quick and again the staff very courteous and friendly. The accommodation has fantastic surroundings inside and out. Room was very clean, spacious and comfortable. Great variation for personal BBQ. It was wonderful and beautifully cooked. In room dining was a pleasant alternative. There were plenty of choice for the recreational activities. We appreciated the daily updates and accompanying chocolates. Sunset cruise was lovely. The spa was lovely. Really enjoyable and relaxing experience. The staffs were very professional and courteous, exceptionally friendly and willing to go the extra mile. Really made a difference and a credit to the resort.

Mr. David Mc Cormack & Ms. Lynsey Leong
Dublin
28 Sept – 6 October 2008

We were made very welcome on arrival. The accommodation was stunning clean room, beautifully decorated. Food was amazing, especially the Saffron Restaurant. Plenty of choices at all outlets. All of the staffs were courteous, professional and friendly. Staffs were helpful when our child was not well. Thank you to everyone for making our holiday special.

Mr. & Mrs. Fereniz
Australia
25 – 31 October

The arrival went very smoothly. The check-in process in the room was much appreciated and added a nice personal touch. We had Lychee Pop as a welcome drink. It was lovely. The room was comfortable enough and met our needs. We had a great time at spa. Fabulous and relaxing. The staffs were extremely polite and friendly, always very helpful. They made a district positive mark on our stay. Tanjung Rhu is a wonderful place to rest.

Vanessa Romeu
Portugal
22 – 28 October 2008

The staffs were kind enough to allow us a late check out, which we appreciated as we had a late flight back to Singapore. We love the variety available throughout the resort. The Rhu and Saffron are particularly enjoyable experiences. We enjoyed kayaking and the pools were great. Massages at spa were extremely relaxing and we loved the ambience. All staffs were very friendly. Leni who served us at Saffron on Sunday evening was particularly warm and entertaining. A credit to your hotel! This is our third visit here and the experience always surpasses our expectations. We love the layout and the resort. The feeling of seclusion it never feels too crowded. You really feel you are “getting away from it all”. Excellent!

Creighton
Singapore
24 – 27 October 2008

We enjoyed the unique in room check-in service. The room was truly beautiful and very comfortable. Amazing! Saffron was our favourite restaurant. The food was very good in all of the centers. We took the Mangrove Tour which was the highlight of our trip. We feel we had the best guide and skipper there was to be had. The treatments at spa were unique and the staff was very talented. I should mention we are in the spa business in the USA. The most genuinely friendly and helpful staff we have encountered in our many travels. We traveled to KL, Penang and Langkawi. Tannjung Rhu and Langkawi were the best part of our journey.

Mr. & Mrs. Daired Ogli
Texas,USA
20 – 24 October 2008

 

The accommodation was adequate and clean. The food was overall good. The Rhu French restaurant was excellent. The library was very efficient and helpful. String quartet was excellent. Great beach and scenery. Very picturesque and liked the rural aspect. The resort staffs were overall friendly and courteous. We enjoyed the experience.

Mr. & Mrs. Edward Ringstead
Singapore
29 September – 3 October 2008

 

Very pleased to be able to check-in early in the room and have a late check out. This is much appreciated. The room was very comfortable and spacious. Breakfast was excellent and so much choices. All other restaurants were great, especially the Rhu. Excellent choice of drinks of all types. Really enjoyed the Mangrove trip. The resident naturalist was very informative and entertaining. It’s an asset to you. The two massages I had were really good. The staffs were all very friendly and helpful, especially room service and Rhu restaurant staff. And special thanks to staffs at Saffron Restaurant at Sunday lunch time that went out of their way for us to sit outside. Much appreciated!

Kathryn Kearsley
Kuala Lumpur
1 October 2008

 

 
 

 

 

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